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FAQs: Everything You Need to Know

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

When will you ship my order?

If you order an in-stock item, we’ll ship it within 1 working day

How long will my order take to arrive?

Typically, delivery takes 3-5 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 1-2 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@immaculon.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@immaculon.com

https://immaculon.com/contact-us/

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